This policy describes the Clear Transportation website’s contact and transportation inquiry forms. You can contact us with questions at cleartransportation1@gmail.com or (248) 214-2863.
Information you choose to provide
The contact form asks for your name, email address, an optional phone number, and a message. The transportation form asks for an adult contact’s name, email and phone number; optional organization and parent or guardian contact; transportation type; pickup and drop-off locations; requested times; start date; passenger count; frequency; and optional additional details.
Please provide general transportation information only. Do not submit diagnoses, medical records, disability details, student names or IDs, or other sensitive information. This website is not intended for children to submit requests independently; a parent, guardian, or authorized organization should make the inquiry.
How an inquiry is handled
When you submit a form, our server validates the information and checks for automated abuse. When online delivery is enabled, it sends the inquiry through Resend to Clear Transportation’s Gmail inbox. Our team uses it to contact you, discuss availability, and coordinate next steps. A form submission is not a confirmed booking.
The site displays a success message only after the email service accepts the inquiry. An acceptance does not guarantee inbox delivery. If sending fails or online delivery is unavailable, the form displays an error and offers phone and email contact options. The website does not place your inquiry in a backup queue.
Storage and service providers
Form entries remain in the current page’s memory while you complete the form. The application does not save them to browser local storage, session storage, analytics, or an application database, and does not intentionally log form contents. Entries are cleared from the form after a successful submission or when the page is closed or reloaded.
Submitted inquiries are processed by the email delivery provider and retained in the company’s email account. Provider records and emails may remain until deleted under their respective retention settings. Clear Transportation uses inquiry information to respond and coordinate service; this website does not sell information or use form submissions for advertising.
The hosting provider processes technical information needed to serve the website, such as network addresses and request metadata. Cloudflare Turnstile, when enabled, processes technical browser and network information to help distinguish people from automated requests. No advertising analytics are installed by this website.
Abuse prevention
For rate limiting, the server derives a keyed hash from the network address supplied by its hosting proxy. Request counts are held temporarily in server memory or, if configured, Upstash Redis for approximately ten minutes. These counters contain no form contents. Security checks are performed on the server. The site does not set its own tracking cookies; third-party security services may use technical browser storage as part of their checks.
Contacting us about your information
To ask about, correct, or request deletion of an inquiry you sent, contact cleartransportation1@gmail.com. Provide enough information to identify the inquiry, without including additional sensitive details. We may need to confirm that the request relates to your information.
Security and changes
The production site should be accessed over HTTPS. Email and web services have security limitations, so please keep submissions limited to the general information requested. If our submission process changes, we will update this policy to reflect it.